Privacy Policy

Last updated: April 08, 2026

1. Information We Collect

At TruePath Express, we collect information necessary to provide our logistics and consignment services. This includes:

• Personal identification information (name, email address, phone number, mailing address)
• Package and shipment details (tracking ID, package description, sender and recipient info)
• Payment information processed securely through third-party payment providers
• Communication records when you contact our support team

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and tracking your consignment shipments
• Communicating shipment status updates and delivery notifications
• Processing payments for shipping services
• Responding to inquiries and providing customer support
• Improving our services and user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Logistics partners required to complete your shipment delivery
• Payment processors to facilitate secure transactions
• Law enforcement when required by applicable law

4. Data Security

We implement industry-standard security measures to protect your personal information. All data transmissions are encrypted, and access to personal data is restricted to authorized personnel only. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site so we can improve our services. You can configure your browser to refuse cookies, though some features may not function properly.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@truepathexpress.com.